Privacy Information
What does this Privacy Policy cover?
This privacy policy covers the use of personally identifiable information from visitors to the lunaphysiotherapy.com.au domain.
lunaphysiotherapy.com.au is owned by Claire Dunn (“CD”)
What personal information is collected by CD and when is it collected?
CD collects information from users in the following ways:
When subscribing to CD email services
When making a donation to CD
When downloading promotional products
CD web site uses the IP (Internet Protocol) addresses of visitors to the site to administer the site, track users’ movements, and to gather broad demographic information. However, IP addresses are not linked to personally identifiable information and therefore the information and statistics CD produces does not enable individual users to be identified.
CD does not collect any personally identifiable information from visitors to the site except that which is supplied to us on a voluntary basis.
What do we do with users’ personal information?
CD will process the information collected from you and may link or combine your information with other personal information that we hold about you. The information that we collect may be processed or used for the following purposes:
provision of our services
to send you email and/or postal communications that you have requested
to send you supporter updates, fundraising and information about upcoming events
administration of donor and subscription records
to notify you about changes to our website and services
technical maintenance.
The information that we collect from you may be sent to external service providers that:
assist CD with email communications;
process donations on behalf of CD; and
provide data storage and management services.
Recipient external service providers are likely to be located in Australia and the United States of America.
Does anyone other than CD collect information from lunaphysiotherapy.com.au website?
Except as stated in this Policy or unless you are informed at the time of collection of information, only CD collects personal information from the lunaphysiotherapy.com.au website.
Does CD share user information?
CD will not sell or rent your personally identifiable information to any third party. In the event that we co-organise or co-host a specific event with a third party, and you register for that event online, the information that you enter when you register, and only that information, may be shared with that third party if we inform you prior to online registration that we will do so. The only other circumstance in which a third party will have access to your personally identifiable information is where that third party is managing and/or maintaining the CD’s computer network, website, databases or sending communications from CD, on behalf of and as an agent for CD. In that circumstance at all times the CD will maintain effective control over the use of your personal information and ensure that it is used only in accordance with this policy.
Please note that the lunaphysiotherapy.com.au website may contain links to other sites. Please be aware that the CD is not responsible for the privacy practices of such other sites. CD encourages users to be aware when they leave the site and to read the privacy statements of each and every website that collects personally identifiable information.
What are your choices regarding collection, use, and distribution of your personally identifiable information?
CD will always ask for your consent to receive emails, event promotions or other correspondence relating to the services of CD. You can unsubscribe from our email communications at any time. In addition, you can email hello@lunaphysiotherapy.com.au to remove your email or mailing address from all our other mailing lists.
What is CD’s policy on allowing users to update, correct, or delete their personally identifiable information?
If you wish to update or amend the information held by CD (for example to change contact details or to alter preferences with regard to receiving mailings), please contact hello@lunaphysiotherapy.com.au. If you identify an error in the information held by CD, please contact hello@lunaphysiotherapy.com.au.
What other security precautions should users take?
No data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect users’ personal information, CD cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk. Once the CD receives your transmission, it makes every effort to ensure its security on its systems.
Complaints
If you are concerned that we have not complied with this policy, your legal rights, or applicable privacy laws, you may bring a complaint by emailing hello@lunaphysiotherapy.com.au or you may make a formal complaint with the Office of the Australian Information Commissioner (http://www.oaic.gov.au).
Notification of Changes
If CD decides to change its privacy policy, it will post changes on this Privacy Policy page so that users are always aware of what information is collected, how it is used and the way in which information may be disclosed. If CD makes substantial changes to the way personal information is used, users will be notified by email.
Additional Information
Questions regarding this policy should be directed to CD via email: hello@lunaphysiotherapy.com.au